Question 1

How do I install MyFurPet on my iPhone?

Accepted Answer

Open our listing on the Apple App Store (https://apps.apple.com/app/id6801798391) and tap Get to download and start using MyFurPet immediately!

Question 2

How do I install MyFurPet on Android via Google Play?

Accepted Answer

Open our listing on the Google Play Store (https://play.google.com/store/apps/details?id=com.myfurpet.app) and tap Install to download and start using MyFurPet immediately!

Question 3

Is MyFurPet completely free for pet owners?

Accepted Answer

Yes! All core pet owner features — including digital medical passports, vaccination countdowns, AI scanner, partner clinic booking passes, daily care checklists, and PawAlert SOS alerts — are 100% free.

Question 4

How does the AI Vet Record Scanner protect my pet's data?

Accepted Answer

All scanned medical records are encrypted and tied strictly to your private account and pet ID. We do not sell your personal data or clinic records to third parties in compliance with RA 10173 Data Privacy regulations.

Question 5

I own a Vet Clinic or Pet Grooming business. How do I join as a Partner?

Accepted Answer

You can register your clinic directly inside the app under Profile, or contact support@myfurpet.app to get verified, receive booking leads, and manage patient digital check-ins with 0% commission.

Question 6

Can multiple family members or sitters manage the same pet?

Accepted Answer

Yes! Use the Family Co-Parenting & Sitter Sharing feature to generate a secure 7-day invite code. Sitters or family members can view medical records, mark medications as taken, and track walks together.

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